Return & Refund Policy

Store Name: Shop with Yasir
Phone / WhatsApp: 03037581757
Email: yasirmart6@gmail.com

At Shop with Yasir, customer satisfaction is our priority. We aim to provide quality products and a smooth shopping experience. Please read our Return & Refund Policy carefully before placing an order.

1. Return Eligibility

Customers may request a return within 7 days of receiving their order, provided that:

• The product is unused, undamaged, and in its original condition.

• The product is returned with its original packaging and accessories, where applicable.

• Proof of purchase or order details are provided.

2. Damaged, Defective, or Incorrect Products

If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery.

Please share your order number and clear photos or a video showing the issue. After reviewing your request, we will inform you of the available resolution, which may include a replacement or refund.

3. Non-Returnable Items

Certain products may not be eligible for return, including:

• Products damaged due to misuse or improper handling by the customer.

• Used products that cannot be resold for hygiene or safety reasons.

• Products specifically marked as non-returnable on the product page.

This does not exclude any rights available to customers under applicable law.

4. How to Request a Return

To request a return or refund, contact us using the details below:

Email: yasirmart6@gmail.com
Phone / WhatsApp: 03037581757

Please provide your order number, reason for the return, and supporting photos or videos where necessary. Our team will review your request and guide you through the return process.

Please do not send any product back before receiving return instructions from our team.

5. Refund Processing

Once the returned product has been received and inspected, we will notify you whether your refund request has been approved.

Approved refunds will be processed through an agreed payment method. Processing time may vary depending on the payment provider or bank.

For Cash on Delivery (COD) orders, customers may be asked to provide their bank account or other mutually agreed refund details.

6. Return Shipping Costs

If a return is required because a product is defective, damaged, or incorrectly delivered, Shop with Yasir will review the issue and advise the customer regarding return shipping costs.

For returns due to a change of mind or other customer-related reasons, return shipping costs may be the customer's responsibility.

7. Exchanges

Product exchanges are subject to stock availability and approval. If you wish to exchange an item, please contact us within 7 days of delivery.

8. Order Cancellation

If you wish to cancel an order, contact us as soon as possible. Cancellation requests can only be accepted before the order has been dispatched. Once an order has been shipped, our return policy will apply.

9. Contact Us

If you have any questions about our Return & Refund Policy, please contact us:

Shop with Yasir
Phone / WhatsApp: 03037581757
Email: yasirmart6@gmail.com

We appreciate your trust in Shop with Yasir and look forward to serving you.